Hi there. Hope someone can help. I recently had my second Skype session with a student which was a bit of a disaster. Playback of her voice was indistinct, she had difficulty hearing me. I need to get this fixed urgently, or I am afraid I will lose this student. The first session last week went well. And of course, I have no way of knowing if there was a problem with her laptop.
I also note systems sounds or video playback seems to falter sometimes, and the sound gets distorted for a few seconds before righting itself. Don’t know what to do.
System details are:
Acer Aspire 8530G running Windows 7 64 bit. Processor is AMD Athlon 64 x2
Playback – “Speakers” are selected. Speakers: Realtek High Definition Audio (default device)
The other available setting is “Realtek Digital Output. Would I be better to use this for playback? What, if any, other settings can I tweak to improve playback of sounds and reduce the distortion?
Under “sound”, the “Communications” tab is set to “mute all other sounds”
Any help would be appreciated. Thanks. Sheila