I’ve received, seeming, a bona fide email from Ameli
Une information importante vous attend dans la rubrique Notifications de votre compte ameli.
Consultez la au plus vite en vous connectant sur votre compte personnel en cliquant ici ou depuis l’application pour smartphone ou tablette.
Avec toute mon attention,
I have tried to get onto the site 4-5 times via my PC. Each time, correct social security number and correct password. All it’s doing is starting (seemingly) to get me onto the site and then I find I’m back at the log on page again.
I have also just checked in and it is really slow, it also asked me to check my details which I declined in case the site had been compromised but it did let me log in.
I had a similar email and it turned out to be a generic message telling me that everybody over 60 or 65 (I do not exactly remember) is urged to get a Covid booster.
My email says
"Bonjour Sandcastle
Un message important est disponible dans votre compte ameli.
Consultez dès maintenant la messagerie de votre compte ameli en cliquant ici ou depuis l’application pour smartphone ou tablette.
Avec toute mon attention,
votre correspondant de l’Assurance Maladie."
If your email is the same maybe your message is the same too.
As I’ve got a lot of items going through at the moment I thought it might be that. But you could be right @Sandcastle @AngelaR - changed my email some time back and yes, I am using the new one. It REALLY annoys me when a site forces a password change on me!
No problems getting in… and you’ve reminded me to check when my Attestation runs out. The last one only went to 31/12/21 no matter when in 2021 I checked it… it would never go into 2022.
Today… the Attestation is clearly dated 10/1/2022 - 9/01/2023 so someone somewhere has clicked the button and (phew) our cover continues to roll along …
No problem logging on for me either. Also have my Attestation till 9/01/2023, so all is well.
Now if only I could understand all the payments and refunds
I’ve just logged on to the Ameli site (at 01.30 hrs) and it was working like greased lightning, so perhaps the problem depends on where one is situated or the time of day.
Also printed my Attestation valid into January 2023.
I did have to change my password in order to log in though.
Remember: NEVER click on a button or link embedded in a message. Use your web browser and register yourself on the site mentionned in the mail. In this precise case, they may get your security number, which is a first step for doing nasty things.