Yesterday I went to support a friend whose mother died on New Years Day. We went to the cemetery where the undertaker was waiting with her ashes in a spot labelled "Jardin de souvenir". After a few minutes reflection in silence, the undertaker took the top off the cardboard urn and slowly sprinled the ashes over a carefully arranged pile of stones. I don't think the whole thing took more than 10 minutes.
What I'd like to know is whether this is normal ? I know there are restrictions about what can happen to the ashes but this seemed very basic and not that respectful.