Hi, we have been sent a letter from our mairie informing us that the floods of November4th have been accepted as a Catastrophe naturelle and to inform our insurance companies in the next 5 days.
However, although our claim was accepted it was deemed to be no higher than the excess (we claimed as we believed it was the public drain outside our house at fault and to force the maire to fix it after 7 yrs of back and forth, in this we were sucessful, they fixed it within the week).
My question is, as it is now a catastrophe natural, is it worth informing the insurance company, does this change anything! for example, negate the excess?
Thanks for any knowledge shared.