I have been with Orange for 4 years now, they are fine, pretty responsive etc but pricey at €40 per month, which includes a box, free calls in landline via internet etc. fairly standard. We don’t have a fibre option in our hamlet yet. I’m considering changing to SOSH, which I believe is Oranges cheaper version. Is anyone using SOSH? Are they ok? Do I have to be in to swap from Orange to SOSH or another provider? always a pain if you have to be present.
SOSH is all done online there are no shops. When a friend of mine changed from Orange to SOSH it was all straightforward, she returned her Livebox to Orange and the SOSH one and TV decoder arrived by post.
Thanks, that sounds remarkably easy.
We changed to SOSH many years ago. All was fine until there were problems and no way to have a conversation with anyone as all online.
We changed back to Orange.
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We are with Orange - via their App (Orange et moi)I have been given a 10€ discount per month which is now 29€ per month for 1gb fibre internet, with a landline telephone and Orange TV - it may be worth investigating rather than the faff of changing.
I know that with Sosh including the TV is was going to be pretty much the same cost that we used to pay before the discount.
Congratulations on that - how on earth did you get Orange to offer a discount?
The world needs to know!
It was shown within the app - on the same day they increased our speed from 400mb to 1gb - I seem to have struck lucky. This was on 10th Oct.
I saw an offer like that, but I thought it was a limited discount for 6 months or 1 year and then back to normal price?
I think that is the case 10€ discount for 12 months - in a year keep an eye out for the next discount!
This is a good general policy - also when anything comes up for renewal (internet, car insurance, house insurance, software subscriptions etc. etc.) either shop around for an alternative deal, as there will usually be one, or if you decide to stick with your current provider threaten to leave - a discount will often be magically forthcoming.
Two recent examples:
Home insurance (UK) - LV wanted to slap an extra £800 a year on to the premium at renewal time. I shopped around on MoneySupermarket and found a deal from SAGA for half the price. Bye bye LV.
Adobe Creative Cloud (photo and design software, which I have to have for my work as a photographer).
Adobe and I play a little game every year. The regular subscription price is around £52 a month, on a one-year subscription. When renewal time comes around, I start the process to cancel online - eventually a page pops up saying “are you really sure you want to cancel? How about if we only charge you £30.34 a month?”. To which I say yes, and off we go for another year with a 40% discount…
The whole thing is silly - it would make much more sense for them to give preferential rates to long-standing customers, but they don’t - new customers get the deals and existing ones get ripped off, unless they are very vigilant.
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Been with Sosh almost from when they started.
It depends which Livebox you currently have. If it is the same one Sosh use, then you will not have to change it.
All very easy, any problems done online or through the app, and usually rectified very quickly.
If your Livebox is faulty, it is usually sent out immediately, and available for collection from your local pick up point (like a parcel drop off shop) the next day. You just take your Livebox, and it’s power plug, with you to the shop and they swap it over.
Thank you. That all sounds good.
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Me too, but I use a VPN to sign up via Turkey where it’s substantially cheaper
Interesting… so the website accepts a non-Turkish address / payment method?
Same thing with me and Bitdefender anti virus. I turn off auto renewal a month before it’s due to expire and I get an email asking why I’m leaving. I say ‘too expensive’ from a drop down list and immediately get 20% off. I leave it another week and then get 40% after another week it’s half price which is the point where I accept. Easy.
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Cashback sites, in France igraal, poulpeo(= French Retailmenot), and some people do like widilo, are excellent for repricing things like insurance and telecoms contracts to negotiate with existing suppliers or switch. Rakuten can come up with deals on all sorts of stuff too particularly in the general French promotional periods eg “les French Days”
Btw it’s now apparently illegal in the UK for new customers to be offered better deals than existing although I suspect there are lots of ways round it.
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If it is it’s certainly not enforced!!
I switched from Orange to Sosh to reduce the p.m.'s. All good - Orange box back to O, p n p paid by them, Sosh box arr, plug in and go.
I have had c/s from the O Eng lang desk whilst being a Sosh customer but it’s been without probs for two years - except the intro rate of €10 less than O has reduced to -€5 on the 2nd year.
I was deeply sceptical of the claim that the speed had been increased from 300Mb/s to 400Mb/s - in Nov, I think - as I was getting <60Mb/s wifi, even with the router within touching distance from my desk.
I got a new PC with W11 [support for W10 ends in +/- Nov '25] as I didn’t want any glitches with an Adobe cloud-based Lightroom/Ps account and fed it the i/net via ethernet.
Lo! All of a sudding I was getting 400Mb/s!
Coincidentally, I did a speed test today on my phone, while right beside the router, and I got 400 Mbps over WiFi on Sosh.