I am struggling at the first hurdle with EDF and could do with any insight or process which might help.
The house I bought was previously registered to EDF as a business so on a "yellow" commercial tariff (or green, 20k v)). They have their own transformer and everything was working. They went bust and the electricity supply turned off.
I completed the sale in beginning Sept '15 and was onto EDF english help line to re-establish the supply. That got turned down they tell me now. The second attempt in October also turned down they tell me. The reasons: ERDF did not like the telephone number (EDF gave their own as they were in contact with me), and they did not like the address even though you can plug the house name and code into Google maps and the flag is right over the house with no neighbour for 300m.
Of course I had given them a picture of the meter with number and address. Apparently useless as it's a different system so they can't pinpoint the meter from its number.
So I enlist the help of a French electrician who contacts them and still nothing, just waiting.
I again call them just the other day and finally manage to get into the system (at least they sent me some paperwork). I forwarded this to the electrician.
I'm told this is a temporary supply but there's limitations and it could still take a month or more. A permanent supply (which I asked for way back in September) will take anything between 3 and 6 months.
Am I doing something wrong here? Anybody got any insight or way to speed this up?
(I'm waiting to move out and in the meantime the house is being vandalised again)