Fitting a heat exchanger - getting it started - HELP!

We have bought an Airton Heat exchanger from Brico-depot (STAR-HO9N4/SUVR1DI-EU) - husband has fitted it - didn't seem to be a problem - outside unit works OK BUT when we switch on inside the unit does nothing? I wonder if there is something that needs to be done the first time you use it? Are we missing somethng simple in the initial set -up procedure? Anyone had this problem and solved it? Any help greatly welcomed as I feel like bashing it with a big hammer (but of course won't).

SORTED - all he had to do was open up the gas taps on the external unit - didn't seem to put that one in the instructions, maybe we just missed it BUT IT IS WORKING HURRAY!