A couple of weeks ago Huelgoat and surrounding villages and hamlets lost their internet and phone for about five full days.
There was no explanation from the service provides and the only info available was via a newspaper article
There must have been countless households and businesses that have lost income and access to services, apart from the inconvenience. (I read 1400 households).
The Service providers remain silent - no explanations, apologies, offers of compensation etc. Nevertheless my recent monthly phone + internet bill came in the same regardless that no service was provided in part of that period. I could trawl the service providers website to learn more but …
Did anyone else on this site supper the same blackout and are wondering how to seek explanations, apologies, refunds etc from the service providers? I note that both SFR and Orange subscribers alike lost service.