Im posting this on behalf of a BnB owner I know in Normandy. They went onto booking.com last year, and their tripadvisor page was updated with the link to booking.com. They have launched their own booking service and left booking.com, but cant get the link to booking.com off their tripadvisor page. It says "check rates" and then "this hotel is not available" and directs potential clients to a competitor.
Calls, emails etc to booking.com and tripadvisor have proved fruitless.
Anyone with any ideas or experience of this issue....if you could kindly share your thoughts or wisdom, it would be very much appreciated.