I've been following SFN for a while without joining in very much....thought it was time I did so......
I'm a UK Barrister with a holiday home in the Limousin.....Consumer Law is one of my areas, I've even written a book on it (might help you sleep when you've tired of counting sheep sometime).....
Anyway, if anyone has any UK based gripes then drop a question - I may be able to help......
Richard.