A couple of weeks ago we received an OTD due to an unpaid rubbish bill, which came with a “bank charge” of 120 euros. The bill was supposed to have been cancelled by the Pyrenees Audoises (the people who issued it) in March, and I have proof of such. As soon as we received it, we took the OTD to the finance office and asked them what was going on, and they cancelled the bill. However, we have still been hit with a 120 euro fine from the OTD that the bank are insisting we pay, regardless of who is at fault. What are our options here?
Thanks very much in advance.