Help please. My Acer Aspire 8530 has died! I have shut it down and unplugged it. Running Windows 7.
System running slow and sluggish. Mouse a little unresponsive. Getting quite warm (sits on a little 3-fan platform) when just running Firefox (four tabs - gmail, SFN, FB & Google home page). System froze. Attempted reboot, nothing. Tried to start Task Manager (using Ctrl + Alt+ Del). Nothing. Pressed power button until unit powered down. Left it for 10 minutes then powered on again. Went to ChkDsk and so let that run. Nothing abnormal that I noticed. WIndows wouldn't load after ChkDsk finished. Got the blue screen with following error message:
STOP: c000021a (Fatal System Error)
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc00000001 0x001003r0)
The system has been shut down.
I made recovery disks when I first got the machine but would hope there is something else I can do, as I imagine I will lose everything including subsequently installed software if I use the recovery disks. I did a back up a couple of weeks ago, so hopefully I can access most stuff.
If anyone can help, I would appreciate it. I am using a little Acer Aspire 5252 which I bought as back up but it has very basic software, and no Word or anything.