I'm wondering if some of you who have lived in France for a while can help me. I recently purchased an apartment and asked my lawyer t(who is French) to organize the insurance. He sent me documents to complete and to be returned to the insurance agent. One gave a contract number and was called Information préalable à la souscription de votre contrat HABITATION . The other was conditions particulars. I completed both forms, sent money and waited. Nothing came back, No receipt/no Certificate of Insurance. I contacted the agency twice. The second time they replied as below:
Can someone tell me if this is normal. Is there no such thing as a Certificate of Insurance in France? I feel uncomfortable not having one or even a receipt of payment but I am aware that things are done differently in France.