ooh sounds exciting - i'd ignore the forms and either phone them or email them with a list of the items you want moving, your addresses from & to plus rough dates of when you want to move. Might gee them up a bit if you contact them personally. If phone is a bit too tricky, try email then chase up with a phone call referring to your email...
Hello Suz - thanks, that's just the thing - i'll fill in the forms...
No, we're off to become 'guardiennes' of a rather fab Chateau that is rented in the high season, but empty the rest of the year... it's in the most perfet spot in Provence, and will do us nicely for a few years while we find a nice 'do-er up-er'
i'm REALLY struggling with removal quotes though - hiring a van from Inter M isn't going to work this time!