We are british (I guess you knew that really), living in France (ditto), being diddled by a uk car hire company (trustpilot rating 0.5/5!) for a car rental when we were in UK. Using a UK credit card. They are claiming damage and etc which is just lies.
We are using resolver.co.uk (which is good, saves on all those recorded letters). But it keeps going on, they keep charging semi-random amounts on the card which we have to get frozen and so on. It really has been a considerable amount of trouble by now.
We've got the "bill" down from £1450 to £85, so we are making progress. They are only claiming now for a valet charge which is baloney. (Just so you know what it's like, they sent us the valet bill, for 60 then charged 85. Dishonest and incompetent)
Can I use the uk small claims court procedure without having to attend? Should I? Is there some better alternative (like getting a hearing in France would be handy).
Anyone got any other approaches?
PS for those who picked up on our being burgled thread, hurray for the cops, we first got the bill for £1450 the same day the burglars came! Not a good day.