I need a chat with someone computer savvy…I thought I was pretty good, but can’t solve this one!

Thanks, in advance.

A few questions

Are you using WiFi or a cable to connect to your router ?

What operating system are you using ?

Which router do you have ?

Have you tried resetting the router to its default values ?

Are the network connections set to use DHCP or a fixed address ?

Care to be a bit more explicit ?