Went to a photographic studio this afternoon to get photos to send off with my passport renewal.
Beforehand I checked the passport website and printed off all the instructions to photographers, including the template which can be put over the photo to show that it's correct size, eyes at correct level etc etc. Went through these with the photographer and he assured me he had done lots of passport photos for British people and had never had a problem.
Photo taken, four prints produced, matched against template and... aarrrghh! Size completely wrong, eyes at wrong height etc. He continued to assure me that his camera software sorted it all out and everything would be ok. However, the passport website is very clear about the fact that incorrect photos will be returned [they retain the fee though] and the whole process has to start again.
Has anybody else had a problem, or can give me any advice? My passport has actually expired so I want to get this sorted asap.