Any one received notification recently from O2 that their useage is outside the O2 “Roaming Fair Usage Policy” (so attracts surcharge) even though the only activity on the account is to RECEIVE incoming texts? I was under the impression such a policy only related to outgoing traffic ie making calls, sending texts and data use? (for which Sosh is used). Suggestions welcone.
Check the small print - have you exceeded the amount of time for “fair” roaming?
They dont put that on their current adverts as they proclaim the network that allows 25gb of roaming but they are spanish bandidos.
Should have said in first line “my useage” not their.
But my point is they say i am liable for a small surcharge on useage ie calls, texts, data when i only passively receive stuff so how can they level charges.
No, I appreciate that.
My comment was only that the T&C might have a clause regarding the amount of time the time has to spend in the UK vs roaming and it might be that which has triggered the extra charges.
My Tesco Mobile SIM, for instance, is clear that it has to be in the UK 50% of the time.
And charges to receive calls and texts have long been part of those levied for use outside the UK - it’s just that for practical purposes they disappear with “free roaming” deals. They represent the fact that (at least notionally) your UK operator has to pay the overseas operator to carry your call/texts.
1 Like
Yup, User Plane traffic (stuff for and from you) is costing someone money and the network you’re roaming on will normally pass this cost onto your home network.
As roaming is intended to allow folks from country X to have mobile service when visiting countries Y and Z, operators in country X might be starting to check to that their customers are actually returning to X and not taking advantage of “free roaming” deals to get cheaper calls/texts/data whilst living in countries Y or Z.
Just like a drug dealer, enjoy free roaming until you get used to it at which point we’ll stop it and charge you 
1 Like
Well, except that it’s usually in the terms and conditions somewhere.
Though it can be buried quite deeply.
2 Likes