My husband is an AE. When asked for a beneficiary in the online form he listed me. However, when I sent in the paper that your doctor has to sign (himself as insured and me as beneficiary) it came back saying it was not filled out correctly, but didn't say how. We have all lines filled in so we are baffled.
We have sent several feuille de soins in to them because I have made several doctor visits, including to expensive specialists, and no response or payment. I also got a hefty lab bill for blood work saying we had to pay cash because I am not in the system.
We filled out all the forms correctly, why am I not in the system? And he has not even received payment back from his doctor visit either.
Thanks for any help