Savings account P.E.L

(Philip Richard Shakespeare) #1

I find it rather strange that in order to access the balance of my P.E.L account I have to go to my local branch of Credit Agricole and ask to see it on the screen of the bank employee. It doesn’t come up when I put my card into the cash machine or when I use online banking, anyone else having this problem?

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(stella wood) #2

Online… I log in… simply click onto the LH column, item “mon épargne” and all my savings accounts open on screen…

do any of your savings accounts come up ???

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(Philip Richard Shakespeare) #3

Yes, Liv A but not P.E.l for some unfathomable reason.

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(stella wood) #4

Did it ever and has now vanished… or did it “never” ?

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(Philip Richard Shakespeare) #5

I have a vague memory that it did at one time appear in the mists of time.

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(stella wood) #6

Very odd then… I suggest you ask your “assistant”… you can email via the contact details which should be at the bottom of your logged-in online page

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(Philip Richard Shakespeare) #7

I intend to follow this up at the main branch on my next trip to town, I’ll let you know how it goes.

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