Hi
I have asked my bank to stop a cheque and they have refused citing ‘litige commercial’.
I’ll try to keep the sorry tale short.
We had a blocked toilet. My partner who was ill with an infected tooth and a swollen face rang the first company via the Internet. She unwisely didn’t ask how much it would be. 2 turned up (1 huge bloke who was clearly there to intimidate people) and said it would be 390 euros, then added something so it was then 510. My partner, in her weakness agreed. They then used some pathetic handheld suction thing which I examined. They then quoted us 900 euros to use a hose or jet thing from their van. At this point, I overrode my partner and said no. My partner said we had to pay the 500 euros and she wrote a cheque. She saw the look in my eyes thinking I was going to attack them (I was going to throw them out, true). They gave us a photocopied pdf invoice and invoice number with no ticks for paying TVA. After they left. and me fuming. They rang back and said they would clear the blockage for the 500 as agreed. We refused. 2 days later they rang and asked when they could cash the cheque! My partner, thinking that the cheque would be opposed, said ‘at the end of the month’ to get rid of them (feel that was unwise).
I have replied to the bank and told them it is a case of «Faire opposition à un chèque suite à une arnaque».
I feel like we should also report this to the police.
Any advice would be great.