I should be clear my experience is limited to running the system in the French house, plus what I have gleaned online. The claims can be checked with a bit of analysis though.
Most of the video was marketing speak but I did spot a couple of claims.
The first was the rebate stuff which was UK specific and, to be honest, I have no idea how accurate that was.
Then there was (I think) 40% less CO2 emissions than gas - this page gives some comparison figures for CO2 emissions per kWh for various fuels.
Electricity (UK) - 0.527kg CO2 per kWh compared with 0.185 kg / kWh for natural gas and 0.245 kg per kWh for heating oil.
So, to be 40% better than natural gas you need to get down to 0.185 x 0.6 - 0.111kg per kWh. That needs a COP of 4.74 or better - uncannily almost exactly the figure they claimed in the video so that, on the face of it, stacks up.
But wait a moment gimoozaabi - the installation manual for their 8, 12 and 16kW units tells a slightly different story.
The performance data is on page 44, in the form of a table with vastly fewer data points than the Stiebel unit but what is there is sufficient
| A8M | A12M | A16M | |
| A7W35 | 6.3 / 4.42 | 12.3 / 4.72 | 12.3 / 4.72 |
| A7W55 | 6.2 / 3.1 | 12.5 / 3.2 | 12.5 / 3.2 |
| A7W65 | 6.3 / 2.7 | 12.4 / 2.6 | 12.4 / 2.6 |
| A-2W35 | 6.7 / 2.9 | 12.0 / 3.3 | 15.5 / 3.2 |
| A-2W55 | 7.1 / 2.1 | 12.0 / 2.5 | 15.6 / 2.4 |
| A-7W35 | 7.0 / 2.9 | 12.0 / 3.0 | 13.2 / 3.0 |
| A-7W55 | 7.1 / 2.1 | 12.0 / 2.2 | 15.3 / 2.2 |
A7W35 means intake air 7° with a water flow at 35° and the figures are heat output/COP.
The claim that heat output is maintained down to an air temp of -7°C seems to hold, more-or-less but the COP drops way down to just 2.2 worst case for the 16kW unit so you aren’t going to be saving the planet 40% CO2 compared with gas. They give a “seasonally adjusted” COP of 3.6 which is hard to check but is a bit more realistic than 4.7 - at that level you would still be ahead on CO2 but only by a shade over 20%.
I note they are fairly candid that the system works best with lower flow temperatures and is not well suited to conventional radiators.
So, in conclusion I think their CO2 claim is “optimistic” rather than actually mendacious.
However while I’m happy to feel all warm and cuddly saving the planet I would like to know whether I’m saving myself money - the UK average electricity price is, apparently, 16.3p per kWh and that of gas 4.2p - a factor of 3.88 - given that seasonally adjusted COP of 3.6 it suggests that a heat pump would actually be more expensive than gas heating in the UK - I guess that’s why they are pushing the environmental aspect ![]()
Obviously the economics will differ slightly in France and, overall, their 16kW unit looks to have slightly better performance than my WPL16S - but not radically better.