Well, woo-hoo, I seem to be able to order fibre 
Right - in my position, what service would people recommend?
It depends whatās available I suppose. Not Orange.
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Orange, therefore presumably also Sosh. Free, Bouygues, SFR. Up to to 8Gbps. Is there anyone else?
TV - take it or leave it TBH
Any āboxā must have an Ethernet port and not just be Wi-Fi
Given that I can ditch paying for the Tesco SIM at about Ā£32 a month Iām flexible on price.
My Bouygues āUltimateā connection has been utterly reliable and saved me ā¬25 a month after cancelling my Orange copper landline.
Canāt tell if it really is the 2gbps down they claim as my old PC only has a 1gbps Ethernet port and my iPad only sees 1300mbps over WiFi.
Bouygues Bbox has 4 x Ethernet ports on it.
Never had a problem with Orange. At least (indirectly) they own the network and if you have any issues theyāre dealt with quickly. I have used/tried other suppliers in the past but never without problems.
We have 2G fibre from RED for ā¬22 per month. Itās been faultless so far. We got the Box 8 with that which does WiFi 6 5GHz which is plenty fast enough. Itās also a monthly contract so youāre not tied. Iād look on ariase to check what you can get.
They donāt where we are, but pretended they did when talking to people about fibre. They were telling people that Orange had exclusivity when they didnāt. Very naughty.
Same here, with Orange since we bought the house in 2010, switched to fiber this year no problems. In our flat in Nanterre we switched from Orange to Free when fiber was available at the start it was faster than the ADSL we had before then it slowed down drastically to about the same as the ADSL.
Iāve had 2Gb Sosh for 3 years with no issue and theyāre very good at notifying about, and responding to, outages.
Before that, I had 5Gb Free in Yvelines which was mostly fine but they donāt communicate as well.
My personal experience with Orange is that they, or their agents, are dishonest and incompetent.
Consequently there is a big question mark over Orange. I havenāt discounted them completely because, as you say, they are probably in charge of the actual fibre and it is always a pain when dealing with two companies who are pointing the finger of blame at each other and not sorting the end userās problem. The other thing is that they do āhave the English helpline.
Also the Livebox is still a cuboid box of IT stuff which is (semi-) important as all my other IT things are cuboid boxes and they stack on top of each other. The Bouygues box is a funny shape which wonāt do at all (one of the reasons I ditched the Eero router from TalkTalk was the stupid shape). At least the Free box appears to have a flat top and bottom even if it is curved round the sides.
One thing I learnt over the years is to not get angry or unpleasant to the people answering the helplines when you gave a problem. Being pleasant but firm gets far better results especially when you ask for compensation for down time (we never had a mobile signal in the Creuse so an air box/ loads of data made no difference).
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I didnāt but it is very difficult to deal with a company that will simply lie about whether they turned up to fix a fault and forge your signature on a document to say all was fixed and you were happy with the result.
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Same here. It ammounted to fraud and deception but nothing was done about it that I know of.
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The competition is lining up as follows
- Freebox āpopā - 5Gb/s down, 900Mb/s up - ā¬29,99 for 1 year then 39,99
- Freebox āultra essentialā - 8Gb/s down, 8Gb/s up - ā¬39,99 for 1 year then 49,99
- Freebox āultraā - 8Gb/s down, 8Gb/s up - ā¬49,99 for 1 year then 59,99
I donāt need 8Gb/s TBH, Iām assuming thereās a 1 year contract?
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Bouygues āfitā 1Gb/s down, 700Mb/s up - ā¬30,99 1 year contract
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Bouygues āmustā 2Gb/s down, 900Mb/s up - ā¬36,99 1 year contract
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Bouygues " ultym" 8Gb/s down, 8Bb/s up - ā¬45,99 1 year contract
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SFR āStarterā 1Gb/s down, 500Mb/s up - ā¬24,99
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SFR āPower Sā 1Gb/s down, 500Mb/s up - ā¬27,99 (has better WiFi)
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SFR āPowerā 2Gb/s down, 500Mb/s up - ā¬36,99
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SFR āPremiumā 8Gb/s down, 8Gb/s up - ā¬45,99
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SFR āRedā 1Gb/s down, 500Mb/s up - ā¬22,99 (2G down for 1ā¬ extra, TV box +3ā¬, 100 channels +2ā¬) 31 day contract
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Orange āLivebox Liteā 1Gb/s down, 700Mb/s up - ā¬29,99 1 year contract
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Orange āLivebox classiqueā 2Gb/s down, 800Mb/s up - ā¬29,99 1 year contract then ā¬42,99
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Orange āLivebox Upā 8Gb/s down, 8Gb/s up - ā¬39,99 1 year contract then ā¬51,99
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Orange āLivebox Maxā 8Gb/s down, 8Gb/s up - ā¬47,99 1 year contract then ā¬57,99, loads more TV stuff
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La BoĆ®te Sosh Fibre - 2Gb/s down, 800Mb/s up ā¬24,99 31 day contract
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Sosh Boost Fibre - 8Gb/s down, 8Gb/s up ā¬27,99 31 day contract
Unless you already have fibre to the house (which Iām pretty sure you donāt), Bouygues will charge an installation fee. I think it was ā¬48 2 years ago for me.
Iām assuming that will be the case across the board.
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Canāt you Get RED 2G/1G for ā¬23.99, no contract ?
Working my way down the options - mainly tabulating it so I can compare but thought it would be useful for anyone else considering fibre at the moment.
I didnāt pay any installation fee, but ours is communal fibre owned by and run for the department so may be different.
Yes - though it claims 2G/500M and if you add the TV package which is an extra 5ā¬ a month it is about the same price as the others.
Also, I note that SFR make a thing of telling me my browsing is āprotectedā and Iām afraid I view ISP mandatory filtering as the thin end of a worrying wedge where censorship is concerned.