The suspense is killing, and I’m sure I’m not alone! Have you found that you’re powering the village, or have you had all the heaters on???
Nothing has been left on. Still waiting for Enedis to come and do the test.
I think you’ve got the patience of a saint - don’t think I could have held out for so long, but I’m sure you’ll get to the end.
Both EDF and Enedis are now giving me the run-around despite agreeing to the test over a month ago.
This sounds like my far too familiar escapade with Orange and their new internet service to my house. In June it will be one year since they installed the new line and I’ve had a call almost every week with them, countless engineers/technicians work on the line, and it still isn’t 100%. I have persisted, with two registered letters to the CEO, and managed to get all my money refunded while they continue to flail around with incredible inefficiency! So net, so far it hasn’t cost me anything except time and effort, of which I have an abundant supply of
My line must be the most costly line in France to them right now, but certainly wont be letting go until it’s fixed! Another lesson learnt since moving to France is that you need to be very very persistent to make progress
good luck 
Everything was agreed upon. I signed the forms with an agreed date for the test. Now all of a sudden no one is around and I can’t talk to anyone. No one is available and they’re not interested. Unbelievable.
Hmmm
I have no idea if this would work in France, but in the UK i’d send them both a signed-for letter stating that I have made a specific trip to assist at the appointments they agreed, that I can only stay limited number of days and that if any further trip is necessary due to their having failed to visit at the agreed time then you will require reimburement from them of all travel expenses. Noting that this trip has cost you 162.12 euros and the costs of any future trip will probably exceed 200 euros and that the relevant sum will be requested from them and pursued if necessary.
Attach phone number and request them to provide the agreed visit immediately
Yes, I am having a grumpy day waiting around for people too
This seems to be the way of things. Our friend/ex-agent has taken up our case to get water reconnected with SIVOM and is… waiting for them to get back too.
I was at Brocket Hall, Herts, on location as 1st Assistant Director for a big-budget shoot for Courvoisier brandy.
The scene was this banquet hall filled with blokes in ‘Napoleonic’ cavalry officers’ uniforms, facing the picture at the end which, in our case was a specially painted portrait of Bony, and raising their glasses to toast him.
Big space, lots of people - despite it being for print ads, we had a film set lighting crew. Hidden behind polystyrene ‘marble’ columns, down the left side, were 10kW lamps - 8 or so - with lots of 5kW fills and detail lights.
Sparks was using the mains, not a genny truck. And would you Adam & Eve it, the day was the day when the electricity board did a spot check on Brocket Hall - Sparks had tapped into the mains on the F.O.C. side of the meter!
… Oops
Saur are supposed to change our water meter, they say sans rendezvous except they cant get access without a rendezvous! More than 12 emails asking them for a date and time not one answer. Sod it I dont care, if I get a bit more water for free thats just tough.
SAUR are worse than useless!
You may be interested in the following:
CEO - Patrick Blethon - Patrick.blethon@saur.com and blethon@saur.com
Director Internal Audit & Group Process Efficiency - Marina Corel - marina.corel@saur.com and marina@saur.com
Thank you.
OK, what are you able to do while here - has your electrician looked at things at least?
I have an electrician there now. He’s checked, checked, and checked again.
and what has he discovered?
If the OP’s Linky is the same lime green eyesore as mine, you can step through the menu to see current power consumption per phase.
This consumption should be zero if everything feed by the Linky is switched off. If this is so, start switching breakers back on until you see which breaker is connecting your supply to a load. Then your sparky can play Miss Marple and find the culprit.
Indeed, or if the electrician has clamp meters (ideally three, of course) he can check the current at the tableau against the load the Linky thinks is connected.
I’d get a detailed list of what he has checked, preferably in writing.
Okay so I have an update.
We switched off the water pump connected to the well and suddenly the hourly reading went down to very minimal consumption. A new pump was installed several years ago, about 18 months before the installation of the Linky meter. It’s just very odd that the high electricity bills started when the Linky meter was installed.
Good to hear you are getting some answers.
