That’s encouraging - thank you Jennifer! I’ll look out for it. There’s just one day in the week when we spend pretty well the whole day preparing for or running our Association and we’re out of the house quite early on.
I rarely get DHL stuff but with other carriers e.g. DPD their phone app is usually the easiest way to get updates and also rearrange deliveries:
Could be worth a try if you have an iThing or Weirdoid. 
Good job nearly all my stuff comes via the trusty postman/woman then, who knows me and makes allowances. 
Yes the world knows by now to send you messages via a trusty runner with a piece of parchment held in a forked stick, David. 
Better than having a forked tongue, Kemo Sabay.
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To be honest, having spent the majority of my working life in various forms of IT development, I’m with @David_Spardo on this one 
Just reporting back that -
- After receiving DHL’s message that I should track my delivery online, it said that it was arriving the one day I wasn’t at home and then when I tried over the weekend, it said my number was invalid
- I found a (crumpled) envelope in my letter box yesterday containing my new passport- no warning from DHL that it was arriving early and it had just been left, no signature which I had been told was absolutely essential
- Later yesterday (Monday) I received an email telling me my package would arrive Thursday, requiring signature
- A package arrived this morning - partner just caught them as they were leaving and signed for it. It was my old passport with supporting documents, one of which was missing (the one they just had to have before they fave me a passport)
- Two emails have just arrived, one saying that my package would arrive today and the second saying it had been delivered.
This has all left me feeeling most dischuffed with both the passport office and DHL.
The people I feel really sorry for are the poor bods manning the passport office who have to refer to themselves all the time as His Majesty’s Passport Office … made the conversations feel really odd.