After failing to get a hearing test because the booking was mysteriously lost over a year ago, I was recommended to Amplifon, which do free checks on production of a CV.
Had to wait for December for that but finally saw the man.
He tested me with the earphones which produced a chart for each ear after giving me extreme pain by sticking a needle thin probe in to clear a bouchon. It was smaller than my elbow so I knew it wasnât right.
When we were done he just grunted in French then English âsee an ENT specialistâ
That was it and I was left to find and make my own appointment, which I did after much effort, for next December, a year hence and 2 years after my first query at our then MT.
I explained that I was hard of hearing, err, thatâs why I was there wasnât it? So why oh why do they keep phoning me? Every month since, because they want me to buy an aid from them when I get my ordonnance.
It doesnât matter that I have told them my appointment date. Nor that I am hard of hearing and please text or email me not call.
Today was the last straw. In French I said, âI have problem of audition, I canât hear youâ. So she started talking again and I repeated what I had said. Still she carried on so in the end I shouted, because I was beginning to believe that she had a similar problem. 'I CANâT HEAR YOU THATâS WHY i CAME TO YOU IN THE FIRST PLACE. SMS ONLY PLEASE. and put the phone down.
You should have gone to Ecoutervoir as I feel sure I recommended in previous threads.
RDV within a week or two and aids provided on a free 1 month trial immediately.
There will be an Ecoutervoir near you.
Yes, there is one not far away from Amplifon, but arenât they just the same, they test you in order to sell you a hearing aid? Remember the Amplifon âspecialistâ simply advised me to see a specialist.
But that is not my gripe with them, in fact I appreciate that they didnât flog me something inappropriate at the time (already had 2 of them in the past which were useless) , it is that, knowing that they are dealing with someone who canât hear them on the phone, why do they keep on phoning? Especially as they have been told several times that I canât see a specialist, and therefore get a prescription for them to fill, until December.
@Lizzie1 , only just picked up on the idea that perhaps you were critical of me shouting at a poor assistant. What else can I do if they wonât read or pass on their own information from the notes they have on me, surely it is written down along with my phone number? And in any case she wouldnât shut up, kept talking over me.
Earlier this year, one lady phoned me back almost immediately to ask why I had put the phone downâŚ
Very politely, I repeated my âphraseâ and put the phone back down, firmly but gentlyâŚ
Beggars belief sometimes, doesnât it⌠but ⌠yes, they do still call⌠fits and starts⌠seems peaceful at the moment⌠or might be because Iâm out most of the time currently.
No, not in my experience. Of course the fact that you are requesting a hearing test suggests that hearing aids are needed.
I was tested at Amplifon about 3 years ago which resulted in an aggressive sales pitch for the more expensive hearing aids so I didnt bother and struggled on.
When Macron changed the criteria so that mutuelles had to cover the cost over and above CPAM reimbursement of certain hearing aids l was tested again, this time at Ecoutervoir.
They were certainly geared up to the new system and have been very helpful ever since.
If you have your doctorâs prescription rhen give them a try.
The doctor we have now is very laid back in such matters, the 2 previous ones would get on the phone themselves and book us specialist appointments. Everything is left to me now.
Anyway, in view of what you say Iâll see if I can get a rdv with Ecoutevoir, canât do any harm and anything before December is a plus. Even if they simply do what Amplifon did and tell me to see a specialist.
They are next open at Nontron on Tuesday, Iâll call in and see if I can make an appointment, and get it in writing. I could phone but, pârâaps not.
Well @JohnBoy, the branch you went to was obviously better than mine. What a waste of time. There are 2 doors, one marked for hearing and the other for optics.
I tried the hearing one, locked, then went in the other one where there was a large display of spectacles. The woman in answer to my demand to make an appointment for a hearing test just said âpersonneâ, with a shake of the head. 'Peut-etre a Perigueux? she ventured without any further information or advice.
Back to the wait for December clinging to the faint hope that that specialist does not disappear like the last one.
It was smaller than my elbow so I knew it wasnât right.
)
