But is it cheap(er?), I bought a hot water heater from Leroy-Merlin, but due to my low ceilings and low pitched roof, it had to be a particular size. The one I wanted was 60 litres and I knew would fit, but the one they had was way up in the air and the only one in reach was only 30 litres.
So I called for an assistant and he gave me a chit for the warehouse on payment of the cost, €165. I went to the warehouse entrance and waited 20 minutes in a queue as the one man on duty sorted everyone before me. Then another 10 or 15 minutes before he delivered the item I wanted, except he didn’t, the one he gave me was only 30 litres, for the same price, the one I could reach for myself in the shop but didn’t want. I told him and he said the one I wanted was out of stock, except for the one high up in the store.
I gave up, a 2 hour round trip, an hour and a half hanging around and I ended up with a smaller heater. That was in 2015, ok it is still working but I do have to be rapid in the shower if I don’t want a cold one.
For about €200 now, probably less then, I could have had the one I wanted from Amazon, delivered to the door with a refusal or replacement no questions asked if I wasn’t happy.
Amazon for me everyday, and certainly not cheaper all things considered.
I bought some double glazed windows from Leroy, on offer, so had to wait at checkout for half an hour to pay because no-one had bothered to alter the price on their bloody computer.
A hedge trimmer, long reach, but the only one left was on display on high. They fetched it down for me but said because the packaging and the documents were in the warehouse they would have to send them on. I gave them my address, this was 5 years ago, still waiting.
I don’t care which billionaire gets my money, all I want is good quality and good service. Can’t get it any other way.