Can't open files in Documents

I have a fairly new computer which has Windows 8.1 installed and today noticed that I can't open any of my files in Documents, I just get the blue cursor spinning round and round. Also the Start button in the Task Bar freezes and I have to shut down and restart to clear the screen.

I'm a complete numpty when it comes to IT so if anybody can help please explain in very easy steps.

Don't quite understand your reply Carl ??

I have found a wy of making new folders but if I use the right click everything freezes up


Ok I can now open the files but can't make a New Folder

Just normal spreadsheets and letter, nothing special

What sort of documents are we talking about?

Hi Shelia

I have been using the documents fine and went to do something today and now I just get the spinning cursor, the only way out of the File Explorer is to click the red cross to close it.

HI Ann

What programmes did you use on the former computer to create your documents? You will need to install those on new computer.