Hi my car is awaiting body parts from Renault, no eta, garage is trying to source ‘green parts ‘ what’s the timline for actions if they are unavailable
I do not think there is a hard and fast rule for a manufacturer to provide parts beyond the warranty period, but there is a general code of understanding that ten years after the end of warranty of the last car produced is accepted.
Ditto @Adam1 - whether parts are available is at the whim of the manufacturer, or if third party makers think there is enough of a market to produce pattern parts.
With my 2009 Honda Accord Estate I have needed various bits - a rear exhaust system had to be ordered from Honda in Belgium (with consequent import duty to the UK).
Front suspension arms were the most recent fix and Honda UK could not supply them until July; my garage fortunately found some aftermarket alternatives.
The power steering went on our old Renault Scenic. Renault dealer couldn’t get spares (no longer made, it was a case of ‘computer says no’ ) and suggested we scrap it, and presumably buy a new car from them
They even said we couldn’t fit a used part, something to do with codes or something.
So we had the car towed to a mechanic who sourced a 2nd hand spare from a scrap yard and sorted it.
Point is, don’t fret, there’s often alternatives. It’s just a matter of knowing that, and where to go/look.
Especially as many manufacturers rely on 3rd party parts, so not actually making the parts themselves. Its a case of sourciing and main stealers often cannot be bothered. Finding a forum for your car is often a great resource. I frequent the one for my car and folk are surprised with things like exhausts which are common across several vehicles built on the same platform as are suspension parts.
Due to the age of my car 2005, the proper part is no longer available, so the MB garage gave me the part-description so OH could source its “lookalike” on the web and they (MB) agreed to fit it.
Job done!
and their invoice detailed that the owner had provided the part… fair enough.