Any experience with CHAM? We needed our boiler seviced but CHAM would not come until we signed a Contract and paid for it so we did. When the chap came he wouldn’t touch it said ‘dangerous asbestos’ so we paid CHAM nearly 4000 for a new condenser BUT never did get our money back! Do we HAVE to sign a contract before we can get a Service? I know it’s the law but I hear so many can’t afford the Service (CHAM quote 400) people are never prosecuted.
So, the contract now exists? Why do you now want your money back 
ah! forgot to say - we asked for our dosh to be deducted against the next service - answer came there none - the contract is still there but we haven’t acted on it - I want the boiler serviced but am not comfortable with Contracts