Complaint letters - a useful French website

I have discovered - via the website "This French Life" a useful website for those of you who need to complain to various organisations in France.

The site is a mine of very useful information, with formats for letters appertaining to all sorts of complaints - i.e. EDF, CPAM, solicitors etc.

I hope this will help some of you out there who have problems, and need to know where to start and how to write a letter of complaint.

Hi Rosie. You'll find this and more on the Useful Links page under Consumer Organisations -- the 60 millions de Consommateurs link will take you there via the magazine.

Sorry, I am having daft moments today...... the website is :- www.institut national de la consommation