I am in touch with a friend in the UK who also has a MAC. We use SKYPE as we send silent messages and tend to use the web cam for 10 mins. We put on the Web Cam and it drops out in seconds - exasperating, Have contact Apple Support and they say nothing wrong with my computer - it is up-to-date etc. Skype has also been updated and that is when maybe the problem started - less than a month ago. Tried to contact Skype many times to no avail. We have been using Skype for 5 years using the Mac with no issues. We do not use FaceTime as we send silent messages ie writing to one another - we do not talk,
Should like to be in touch with someone that may have the problem or is prepared to try their computer Apple Mac and Skype with me. Thank you
Skype has been updated on my Windows 10 computer and has never worked properly since. Someone rings me on it and I can hear it ringing but when I switch to it I can’t see who is ringing or the box I used to get to answer the call. Only when the user has disconnected can I see who called by going through each contact until I see the missed call. I can then call them back. So it may not be a Mac/Skype problem but just a Skype problem.
I resolved my problem with no help or guidance from Skype or Apple. I did it myself which really surprised me but it gave me a feel good factor. Less stress now.