I have been struggling to get a health card from CPAM (Assurance Maladie) for 6 months now. They keep asking us the same document again and again or they come up with new papers they have not requested before. I don’t work yet, first I need to be linked to my husband’s insurance. He’s French and always payed his taxes, social security in France, I am a foreign citizen, never lived in France before coming here this year.
Lately CPAM asked for all bank statements of the last 12 months, both for me and my husband, joint accounts, private accounts, current account, saving account, both in France and abroad. As this implies sending them hundreds of pages, we are reluctant to do this. Not to mention the confidentiality, we don’t understand why CPAM has to have access to all this data.
We tried to contact them, they are not answering, not calling us back. The respective admin person has no direct number, the most we could achieve is to talk to a general hotline, where they suggested to follow the contact person’s request and send everything.
Did someone have the same issues before? If so, I would be happy to know how it was solved.