After some seconds over 67 mins [43 +25] on hold on the ‘Orange’ Eng lang c/s during today I got thru at a third attempt, 15 mins before ‘last orders’ at 20:00.
In discussing a problem with signing up online on the Orange site, my c/s agent directed me to an offer ‘relevant to me and my address’ by SFR. “SFR?” quoth I, “I called the Orange Eng lang c/s. Why are you punting an SFR deal?”
Turns out, as Bill Bailey would say, turns out, that the people who pick up the phones on ‘Orange Eng lang c/s’ are, as my man agreed, actually an agency representing all the principle FR internet providers. That’s why they try to sell you an add-on for all sorts off services peddled by an outfit called ‘Selecta’. Beware Selecta, is all I can say.
Selectra offer internet services from all the main providers - they sneakily advertise their phone number when you are trying to find the Orange English speaking number - if you look on the same website page you will see the Orange phone number listed also but it is quite well hidden.