We visited a friend yesterday who has been doing battle with her salt swimming pool all this year. Grandchildren will be arriving in 10 days and all her attempts to sort out the problems have come to nought so far.
I asked her to send me a run down of the issues so that I could ask our resident expert for any ideas. She can’t seem to find anyone locally to get to the bottom of the issues. I took a couple of photos. I’d be really grateful for any suggestions -
She copied me in on a letter she’s sent to a local pool man.
… You fixed the pool for her while I was taking over the house, installed a salt system etc. It has been working fine up to this spring.
In April xxxxx installed the pump system as usual, , pushed chlore chock etc, and I checked the water regularly as usual for salt, pH and chlorin. After a short time the water became cloudy.
On May 13th I called for help from xxxxxx. They recommended me to ad pH-, Antiphosphate, and Chlore lent , after that Clarifiant 2 pcgs. The engineer came here, a week later, looked at the system and said the electolyte cell was damaged beyond repair and needed to be replaced.
However, he cannot find a replacement cell.
Then I asked for a devis for a new system:
While the electrolysis was not working, since May I have been treating the pool continuously with Chlore Lent sticks.
Meanwhile , in June while I was gone, the pool turned horribly black on the walls . The stuff can be scraped off with a plastic tool, and leaves a brownish stain. The water is still cloudy. There is still a lot of algae in the filters.
To make things go from bad to worse , the robot stopped working yesterday.
Do I really need to get a whole new electrolysis system?
Can this black residue be removed before my family arrives in 10 Days?