Yesterday GLS who delivered late, without following procefure, without signature as required by their own rules - and dumped my large expensive parcel on the drive while it was raining and continuef to rsin where I returned to find it shortly before midnight.
GLS did the same with a much smalker parcel 2 months ago - with the added refinement that they actually threw it over the fence where it hit the satellite dish and bounced to the ground into a hidden place. Not that amyone looked for it till 2 days later on the Monday - as GLS does not do or accept to do deliveries here to a particulier on a Sarurday - when it was due Monday. Miraculously the Monday GLS driver was able to point out the soaking wet package’s location when I asked where was the second package also due that day.
On that occasion I kept the items that had sold out - to my regret as 3 days in the rain had indeed lessened their quality as it has turned out.
This time I’ve sent photos to Lidl, made a video anf told them it will not be opened as the package has been danaged by 3 violations of GLS which have made the contents unacceptable and it will be returned. Asked them to replace it at no price increase (though I still lose cashback of 23;euros).
La Poste forced a delivery failure on Tuesday because they proposed that as a late delivery date I’m not there on, Their system invited to modify date and allowed Wednesday to be enteres but refused to ssve it. Even their custy service couldn’r fix it when I called on Monday to head off a forced delivery failure on the Tuesday.
Result : preprogrammed delivery fsilure that took me hours struggking with their systems and calling their ba$tard defended-like-a-fortress-by-robots call centre. Miraculously thoigh the system wasn’t blocking the othrr choice on the same page, to do La Poste’s work for them by choosing to collect your own oarcel at a dépôt. Just refused to save the modification of date it offered to same address. Funny, that.
Only 1 more delivery attempt allowed and that was Wednesday. I’d been standing by the gate since 9am waiting for both GLS and La Poste but simply could not wait any longer and had to hit the loo inside for 4 min .. Sod’s law that’s when La Poste pitched up with my parcels.
So yeah unfortunate on the only true delivery attempt on Wednesfay but due to the forced failure by their $hitty want-to-avoid-work systems blocking the right to tell them you’re absent and not to try to deliver when they’re late on a later date thst doesn’t eork, My 3 large parcels are now at the Post Office as they forced a delivery failure on Tuesday despite all my efforts to use their invitation to chsnge the date and must be collected.
I am rural and don’t have transport so this is a catastrophe for me as I can’t collect. Parcels will not be collectef so will go back to sender.with me having wasted 2 days battling to get through robot to their customer service and being hung up on twice because ‘too hsrd” for robot human F agents - who if they carry on like this wikl definitely deserve to be replaced by robots - as not in their script.
And today Credit Agricole is denying they were instructed (twice) to do something which they forgot to do and now has consequences. Fortunately I have proof
Well…. you asked. Sorry for download.