We have a problem with our laptop. My husband clicked on Ubuntu updater (I think that's what it was anyway) yesterday and something very odd has happened. All we have now is a screen that says "Ubuntu" beneath that there are dots that seem to indicate that something is happening, below them it says " The disk drive / is not ready yet or not present" and below that there are 3 options "Continue to wait, Press S to skip mounting or M for manual recovery".
We left it on all night to see if the first option worked...no. Tried skipping but it asks for log in and password, no idea what they are. Tried M but that goes nowhere either.
All suggestions gratefully received!