Hi all, I’d love some advice please about getting decent internet, if it’s not an impossibility! Up until recently our broadband has been pretty reasonable, unless it’s windy (!) but just in the last week or so it’s become atrocious: we rely on it for our businesses although we don’t have a business account.
Can anyone tell me what our options are please? We are not tech-savvy at all! Would we get a better service from Orange if we had a business account with them? I think they might sub-contract our account - how do we find this out? Our French is very limited in this kind of thing. I don’t feel confident about going to Orange to complain, so I’d rather just switch to another provider if possible.
I’ve checked the observatoire link I found in another thread here, and our coverage is the very lowest already: does anyone know what that means in terms of maximum download/upload speed available? We are near Saint-Lô.
I really need to do something, because without the internet we have nothing!