Good evening - I use an old dumb phone which works perfectly well for my needs, e.g. to receive information re. deliveries and codes and/or confirmations. I’ve been with LEBARA for over a year now without any issues. However, I’d recently become aware that I’m not always receiving texts - and if I attempt to send a text, it just sits in the outbox. I thought it was just the age of the phone but when I tried to make an actual call at the weekend I received a ‘call failed’ message. Further attempts have resulted in the same message. I’ve just discovered that LEBARA switched to a new network in the summer, i.e. from Orange to SFR which doesn’t have the best reputation. I also noticed that the signal is poor, if it exists at all. Has anyone else had this problem? I’ve not been able to find any complaints as such online.
I think you’ve answered your own question. I’m sitting in the north of Vienna with 5G from SFR on a Lebara SIM, but coverage always varies to a degree.
Maybe consider looking at one of those cellphone coverage maps to see what would be your best provider, or even switch to Orange or the cheap version?
Heiligenstadt or Nussdorf?
That auto-correct for “Vienne” is really annoying.
Also irritating that in searches the town Vienne (near Lyon) comes up in preference to the département.
Didn’t spot that
Coverage is generally good - I can see the mast from my kitchen window. I’d forgotten that Orange has a cheap version, i.e. SOSH - will look into that. Thank you!
Yes and knowing SFR signal doesn’t exist here depite Lebara’s coverage map presumably supplied by SFR saying they covered me I was forced to leave Lebara in mid July as the signal just stopped.
Foetunately having been through this with another MVNO that also got booted from Orange I had taken a cheap NRJ.fr rolling month SIM deal and also had sourced a reasonable deal back on Orange network with sosh. Both ready to jump to as soon as I got Lebara’s email about the sunny uplands of SFR. As suspected the Bouygues signal provided by NRJ wasn’t strong enough so I had to take the sosh deal I had waiting.
Been tbrough this with so many French networks over the years - the one thing they will all do to varying degrees is lie, not admit the cause of their problem and prevaricate as that way you’re still paying their sub for longer.
The only way is to know which signals are good in your area (you can use a UK phone on roaming to either choose and test the available signals in turn or see a ranking of their strength, as an indicator) and then watch, and Google till you find a suitable SIM deal that runs on one of the good networks for you either directly, or via an MVNO if the network with a good signal that you find, has any.
Victim of SFR’s over reaching their actual coverage a few years back and returned to the shop complained they had blatantly lied about coverage, sadly it seemed protection for consumers was poor at the time.
Noticed this trip that network connection was worse but the router using Reglo mobile sim still gave ok signal, which network are Reglo using?
Google is your friend. SFR
We got reglo from Leclerc and then had to take it back - coverage for SFR ends half way up our garden. Guests in the gite are fine - we have nothing. Now with sosh/orange.
Thanks Sue, we get different results when googling from the Uk. I noted that I was still connected via EE/Orange which is our closest network aerial.
Ah hah! I see you you’ve found SIM’s Sod’s Law:-
“No matter where you go the best signal is never the one used by your SIM”
Other than a fixed line, the only infallible solution is a roaming SIM, as they always connect to the strongest network. Local providers don’t sell, roaming SIMs. Mine is from a UK provider and costs 30€ for 300GB for 30 days, then renewable. Great when travelling (I’m using one next week). Possible expensive but at least it works.
Had a terrible experience with Lebara France. Texts not sending, internet not working… I switched away within a few months. Would not recommend.
Most older non-smart phones are on 2G which is being turned off as is 3G.
This seems to have passed me by and is likely the reason - thank you. I’d decided it was time to buy a new phone as it happens, just not yet and which one of the two I’ve chosen (or where from). I have delivery issues where I live …