Got a couple of routers with Lebara French Sims in them, connection has been brilliant for the last 3 weeks creating 2 WiFi hotspots in the house, but today got the dreaded connected without internet message.
Still got plenty of data to use as part of the monthly package, have rebooted them, no joy.
My son uses a UK Lebara SIM and that connection has also stopped, I’m baffled, could it be a Lebara thing?
No help particularly, but I tried a Lebara SIM last year in France and couldn’t get any kind of data connection, even though the Giffgaff/O2 SIM in the phone worked fine.
Lebara was on Orange, but it seemed to me Orange did what they have done to other MVNO’s and tossed them off in the past year or not much more. Now Lebara is on SFR like the great majority, it seems to me, of MVNO’s.
So if you’ve not got an SFR signal, from one day to the next you’d finally have had no Lebara signal. And based on my (repeated) experience when other French networks & MVNO’s had previously been tossed off by Orange, the local standard of customer service was fully met.
Like others, Lebara Customer Support lied and denied all knowledge. it took searching up of external sources to work out why the signal had had bumpy bits occurring over 2 or so weekends (presumably Orange pulljng back bit by bit), then finally gone.
Okay, so I tried one of the Lebara Sims in my mobiile and was perfectly fine, so that confirmed a router issue.
I ended up creating a custom Access Point Name profile in the router web admin and to my surprise that worked, strange how it’s worked perfectly fine for the last three weeks and decided to need this settings tweak today, welcome thoughts!
The routers by the way are great, Mercusys MB110-4G, I’ve been tethering via mobile phone for a couple of years at our home here, but placing a couple of routers either end of the house where I’ve clocked decent speeds, game changer, first time we’ve used Netflix
Not unknown for networks to create new APN’s with different settings that may be better for some or many, and not tell users proactively. Depending on the phone and the network some seem to be found automatically by the phone, some don’t, I am not aure how that works.
How do you recharge your Labaras? I went on their network some 15 or more years ago and it could only be topped up at newsagents, most of whom round here had never heard of them. Finally, at one shop I insisted that the man check his screen and, after scrolling for ages he said ‘there it is, never knew that was there.’
I have a Lebara account, all done via the app, you can attach I think about 6 or 8 SIMs to it…I pay about 11 euros for 350gb, which the kids have almost used still with 7 days left until renewal so am swapping it with the one I use in the router for work, that’s still got 300gb left
Seems like they may have got the message then, at least 2 forums ago I was in discussion with the only other person who, with me, joined them. He thought they were ok but that may be because at the time they seemed to be Pariscentric, as I said above, no-one in France profonde seemed to have heard of them.
Ditto - I use Lebara in the UK on that same deal - I get access to Vodafone’s network (which has the best signal where I live) without paying Vodafone’s prices. Roaming in France on SFR works happily and I don’t pay roaming charges.
I still use Vodafone for (wired) broadband but probably ought to go and have a chat with some meerkats about that.