My bill was settled last August at 92 euros a month (having been 142).
I now have a bill after an estimated reading based on previous winters saying I have to pay 142.96 per month starting in April.
It mentions Regularisation tarifaire HC from 23/07/12 - 31/07/13 15kVA one amount for 6,64 and another for 32,45. Oh actually it just baffles me and I am very tired.
Can anyone tell me if there is an English helpline number please as I really do not think I will be able to cope with the dial button system and responses tomorrow.
Thank you for your help - I do my best but this has really confused me altogether. Also it is an estimated reading so I think I should ask someone to come and read this again properly.