This is the first time I've posted on this site - so hope it's in the right place.
I thought I'd share this little story with you, so that others don't get "caught" like me.
Last week, I emailed my daughter-in-law to enquire what my grand-daughter wanted/needed for Christmas. She replied saying that a new winter coat would be great .... she sent a few links to web-pages for me to consider. One of these links was to the Next Directory UK website.
I saw on the UK website that Next Directory delivered to France, so I clicked on the link they provided and did my shopping (bought a coat costing 52 Euros) and was delighted to find that the price included "FREE DHL 3 day Delivery". The coat duly arrived and I was very happy with the whole experience.
When we were wrapping the coat (we're trying to be organised this year), my wife said to me "How much did we pay for the coat ?" I responded with 52 Euros ...... she said but the label says £32.
B**G*R! - Even at the rubbish Exchange Rates we get from the banks these days, it shouldn't have cost more than 40 Euros.
This morning, I telephoned Next Directory Customer Services to ask for an explanation and was told that they set their Exchange Rates 18 months ago (which I think makes things worse) and there was nothing they could do.
I told them I would not use them again and would do my best to warn others about the rip-off exchange rates they use ... they responded "ok".
I'm cross with myself for getting caught by this obvious profiteering. If you're considering using Next Directory for delivery to France please beware!