Having used my carte vitale for years, I now have in my hand one of those brown feuille de soins from a specialist as I saw him on a day when their systems weren’t working so couldn’t accept my carte vitale.
I thought I could get my reimbursement from CPAM by uploading said form onto my account on Ameli but I can’t find where to do it, if at all.
I know this is probably a stupid question but do I have to post the thing to my local CPAM office?
Yep, just pop it in the post and they deal with it 
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Thank you Andrew! I think I’m losing the plot as it’s so long since I’ve had to do anything like that, I’ve completely forgotten the process 
You used to be able to scan it, and send it to them. But that useful system stopped being possible last year. I have no idea why as I resent paying for a stamp and an envelope. Usually I wait until I go to big town and pop it in their letter box. You have a year to submit it.
That’s very reassurung, Jane. I was sure that I’d been able to scan it before but when I couldn’t find that option on their website, I thought I must have imagined it…
In the past I have always sent it to them by post, however, I am sure that I saw just recently, on the Ameli site a message that you can now sent the feuilles de Soins online… perhaps worth checking again? Sorry I have just realised that this thread is a few months old…
Doesn’t look like it in my area, Just had a quick look…and amelibot said
ameliBot
Après avoir complété la partie “personne recevant les soins”, vous devez envoyer votre feuille de soins à votre caisse d’Assurance Maladie pour être remboursé. Vous trouverez les coordonnées de votre caisse ici : [) . N’oubliez pas de la signer.
Hello, I am in a similar situation. My carte vitale wasn’t working despite having a valid account so I was stuck with paying in advance and given 2 feuille de soins. Is it possible to go in person to the CPAM office and submit the feuille de soins or must they be mailed? How does the reimbursement happen? I am quite lost, sorry if this has already been answered in other threads.
You always do pay in advance for some things even with a carte vitale but I definitely recommend seeing if you can visit your local CPAM office and talking to them if at all possible. It works a lot better than trying to sort things out on line!
If your carte vitale is valid (did it just stop working?) then CPAM will have all your details and the reimbursement should go straight back into your bank accound,using the RIB you’ll have given them when setting up the carte vitale.
By the way, our CPAM has a box in their lobby you can just post the feuille de soins into…
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Difficult to get appointments these covid days…. You can just pop them in their letter box (having taken copies of course!) or send them. They will be dealt with in 6 to 8 weeks and you will get your normal reimbursement and your mutuelle (if you have one) sent the necessary info…
have you done a mise a jour to your CV recently? If not then try doing that…
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Our CPAM is still doing appointments, @janejones so it might depend which area @tonysf is in, Worth a try though!
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They will be dealt with in 6 to 8 weeks and you will get your normal reimbursement and your mutuelle (if you have one) sent the necessary info…
I don’t have a mutuelle, so how would they know where to send the reimbursement? Sorry if this is a naive question.
have you done a mise a jour to your CV recently? If not then try doing that…
My CV? Like Curriculum Vitae?
If you have a Carte Vitale (CV) your bank details will be in the system (since that info is one of many things you have to supply initially)
Eventually, you will/should be refunded whatever % the French Health pays… you will not (of course) be refunded anything else, as you don’t have a Mutuelle…
If you don’t have a Carte Vitale… then the French Health won’t refund you anything at all…
sorry, it’s clear I’m doubling up what’s been said…
CV = carte vitale. There are points (borne) at many pharmacies to do an update.
When you created your account with Ameli they probably asked you for your bank details (a RIB) which is how you get repaid. Look at your account online to check. And if you are worried then include a RIB with your feuille de soins or enter it online.
I see, that clears it up. Indeed my carte vitale is up to date and I did supply a RIB so that is how they will reimburse me. Thanks for your help.