How do others with réglo get on with internet reception ? It’s pretty good in France, although not marvelous. In the UK it was fair to middling, in Italy non-existant, although the mobile signal strength was good. I complained to réglo about it, but they said they had no influence and it depends on the Italian partner network. It was also very bad in Germany.
Do others have anything better at a similar price?
I get free calls from France to landlines and mobiles in mainland Europe, the UK and many other countries and have done since I moved here. I pay about €9 per month. RED by SFR. Now, if I go to one of those other countries and try to phone France, I get charged, which is the exact opposite.
Surprising unless your deal is very old and you’ve kept it going.
It was EU legislation that harmonised so all EU (& at the time, UK) operators had to offer free roaming. ie same terms on your contract (eg costs) when using SIM in another EU country or UK. Though a lot of UK providers have stopped doing it, or introduced harsher terms or higher costs for UK customers since Brexit.
Dialing from home country to another country even EU wasn’t covered by that new compulsory legislation. So if you have international calls from France included on a French SIM it would be done by some other arrangement offered by the operator - either including for it (much, much rarer than before) or selling you a bundle that covers it (or TV packages that include telephony also might).
So since, I forget when this came in, around May 2018? operators have to let you have same terms as at home when travelling in EU. No choice. European operators, for now, largely still seem to voluntarily be treating UK same as Europe for this.
SFR used to be owned by Vodafone who used to have these sorts of inclusions more than most other operators over the years so perhaps there’s some sort of legacy from that.
No real complaints about internet reception for us in Normandy…We don’t have WiFi and rely totally on our réglo sims for access to the internet. Bar occasional times when there is maintenance of nearby phone masts, access is fine. Ditto regarding ease of access in the UK when roaming.
Its probably area specific, I remember asking in an SFR shop if I could receive a decent signal in my village, they lied, I walked the entire village with my laptop, nothing. With Reglo I get a resonable connection which occassionaly jumps to one aerial or another so says freefrance or EE but generally ots good and reliable, I stream music and films mostly without issue.
I could only get a signal randomly walking about outside. It was only a problem when we had a power cut, trying to contact services.Since banks now require two authentication codes for online purchases, I had/needed to change, for a more reliable reception. I am trying Sosh, free for six months, just to receive messages.I rarely use the mobile for making and receiving calls.When I chose Orange, 8/9 years ago it was 25ish euro now about 39 euros a month, for internet and fixed line calls, which is down to one regular one to UK
Hi all I am having a problem with nrjmobile when I try to put the sms code they sent me it tells me I am using the wrong format any body got any ideas
Use the right format
I’ve no idea if the code they send has characters as well as/or numbers in, but maybe they need you to use upper & lower case letters exactly as sent to you.
Sorry for the very slow response. I’m in France and yes you can/should do it here if you can. I routinely get broadband down from the standard 44 euros rolling monthly contract to a 12 month contract at 28 euros/month every time… Also they will always offer you a deal if you bundle in a mobile contract or 2
Hi Rachel05 got it all sorted went to Leclerk in Ruffec and did it over the counter though if you cannot do it on line it costs more!
Hi Rachel05 have you tried calling UK with this deal all I get is no international calls allowed is there something else I have to do?
Hello @shihtzu - as I wrote before, we don’t use the mobile for international calls although according to our consumption records, we are allowed these calls free. We use our landline to make international calls. But maybe it’s because you have a different deal from the one we have.
Hello, I am new in here. I just have a problem with a SIM card payment with red sfr. I was a exchange student in France and I’m back to my country since 15 January. I was closing my e sim since 13 January but it will auto terminate on 23 January (normally after we close it , it still can working for 10days. So the problem is when I travel back to my country on 15-16 January I was transit in dubai and I was open my phone and connect to the wi-fi for the internet but I don’t know if the e-sim is active as I have check it , there no server in dubai and now the company chase me to pay for 59€ for the data consumption that I using in dubai as I don’t even use it and I have talk with them they said it was because of my phone that auto activate the sim even though without server. I just don’t understand with this . Is there anyone have the same problem as me and what to do with this situation and what happened if I don’t pay for this?
Hi Lina and welcome to Survive France,
Unfortunately this kind of problem is not uncommon - I remember the first time I went to the Channel Islands from the UK, my phone auto-connected to the local Vodafone network - even though I had an account with Vodafone UK I was billed for “overseas roaming” at something like £5 a day plus data.
Although you may have been connected to wifi, if you did not switch off “mobile data” in your phone’s settings the phone will auto-connect to the nearest cellphone network and may be downloading data in the background.
So you are probably liable for the payment in law, but whether they will bother to chase you for the money if you are no longer resident in France I don’t know. if you are planning to come back to France then you can try and argue with them that it was an honest mistake and they may take pity on you!
But if you paid your phone bill by credit card or bank direct debit they may just take the payment from your account anyway.
Hi the best mobile phone network in France is Orange and if you are looking for a travel SIM that covers Europe and the UK search for the orange holiday SIM card online
Why would someone living in France, with a French SIM which by default would allow roaming in the EU and usually still includes the UK need a “holiday SIM”?
Perhaps to increase the profits of “the best mobile phone network in France”? it’s not going to be the best mobile network in the UK since Orange don’t operate here, they merged with T Mobile to form EE in 2010.
I wonder if our new friend @Lifeinfrancetech has an interest in promoting that business?
That’s a powerful statement. What evidence can you offer to support your use of the term ‘best’?