We have a camera in our holiday home that works with WIFI. After the storms last week the camera is showing offline. We have internet with SOSH and a livebox. Does anyone know if I can restart the livebox remotely?
If the power (grid) went off, then it should restart automatically when the electricity comes back on. If it tripped out at your house, then the mains will need a manual reset. If it was a thunderstorm then the livebox may have been fried too.
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Many thanks for your response. Greatly appreciated.
Internet cams are particularly sensitive to circuit overload as well in my experience, I have had 2 fried in the past year thanks to T-storms when we were away.
Re thunderstorms… does anyone use the special adaptors which are supposed to save equipment from such damage…
Our insurers tell us (via sms/email) when storms are imminent and advise unplugging equipment…
Thanks. This is the first problem in 4 years but had the linky meter installed in August.
If you live in an area susceptible to thunder storms you should have a surge protector installed on your main dis board, though if it trips you’d have to have someone to reset it if you’re away. But you’ll save any white goods, TV’s, live boxs etc etc. If no-one resets it you’ll lose every thing in the freezer & fridge.
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We have a special trip switch in the mains box, but it won’t stop your box from getting fried if the telephone cable gets hit…my understanding is that the recommendation then is to buy a surge protector (e.g. Belkin) with a built-in DSL in/out socket - plug your DSL cable (from the prise gigogne) into the in-socket of the surge protector and then run a corresponding cable from the surge protector out-socket to your box. Allegedly, Belkin makes some kind of financial guarantee in case your systems then do get fried (5OKE?). Also, only using wifi connections to connect devices within the home shields you from most direct electrical overloads (air-gapping via lightning strikes, while, possible, is relatively rare, and if it did occur, there would probably be more pressing problems to deal with)
First question is whether you can log into the SOSH box remotely (assuming that you’d previously activated the remote administration functionality) ?
If you can’t even log in to the box when you had previously configured remote admin, then chances are that your box is not being supplied with electricity, or it has a dud PSU.
Thanks for the info. I got somebody to check the livebox and it is working. Been in touch with camera firm and a trip yo France is required to re setup camera or replace it. Do you have idiot proof instruction on how to set up remote access on a live box?
Sincère amitiés
Margery
Usually, Orange tries and pushes their admin app (Android or iOS) on you (via their emails to you) in order to manage your SOSH/Livebox. If you download and install this app to your smartphone (assuming you have one), it has a fairly simple interface with a button that lets you activate remote administration, but initially, you would have to be within wifi distance of your box, I would imagine. Once you have activated that functionality in your box, you will probably have to reboot it, and from then on, you should be able to access the box remotely from anywhere where there’s an internet connection via your phone over the radiotelephone network with the app, or alternatively, via an internet browser with what I assume would be a public facing IP address to the box.
On the subject of remote administration. - not for newbies
It might be worthwhile remembering that opening your box to remote administration potentially means making all of your network connected peripherals visible to world+dog. I’m not sure how well the default settings of the box protect you in this regard (hopefully some kind of virtual private network (VPN) setup), especially with webcams, as most webcams have a setting that enables port forwarding, thereby potentially rendering them visible to all and sundry who might happen to find the public facing IP address of your box. A good way of checking this once you have activated remote administration is to discover the public IP address of the box, via any of the plethora of test probe websites (whatismyip), and then run a port scan to see whether any of the devices connected to the box on the property are allowing passthru connections, thereby making themselves visible to the outside world. Note that even if a webcam displays a login page for actual display to what the camera sees, webcam security is notoriously rubbish, often exacerbated by users not choosing an admin password different to the default factory setting, which are all pretty much publicly available on the internet.
Nothing will stop you getting fried if a cable entering the house is struck or the house suffers a direct strike.
Surge arrestors are useful, however, as ground strikes near cables can cause big voltage swings.
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We have our fair share of both of those…
Many thanks for your comprehensive reply.
Sincère amitiés
Margery