Hi everyone,
I’m from Nepal, and I’m looking for some advice regarding a tuition fee refund of Aura International school of business…..that has been delayed for past 8 months.
My student visa was refused, so I completed the refund process and submitted all the required documents to my institution. Since then, I have been waiting for my tuition fee to be refunded.
The issue is that I have received several different timelines over the past few months. First, I was told the refund would be completed within the normal processing period. Later, I was told it would be completed by the second week of April. After that, the timeline changed to the third week of May.
Finally, on 07 May, I received an official email stating that the remaining refunds would be processed in stages starting from 24 May and that all remaining refunds would be completed before 12 July.
Today is 22 July, and I still have not received my refund.
I have sent multiple follow-up emails asking for an update, but I have not received any response to my recent emails. At this point, I don’t even know the current status of my refund or when I can realistically expect it.
This has become a very difficult situation for my family. My parents worked very hard to arrange my tuition fee, and the refund is important for us financially. The long delay has created financial pressure, and the uncertainty has caused a lot of stress for both my family and me.
I understand that international bank transfers and refund processes can sometimes take longer than expected. However, what concerns me most is the lack of communication after the promised deadline has already passed.
Has anyone else experienced something similar with an international college or university?
How long did your refund take?
What steps did you take when the institution stopped responding?
Should I continue emailing them, or is there another formal process I should follow?
I am not trying to create problems for the institution. I simply want the refund that was promised and a clear update about my case.
Any advice or shared experiences would be greatly appreciated.
Thank you.