OH just received this email…
As you have placed an order on Amazon.co.uk and selected an EU delivery address in the past, we wanted to let you know that from 1 January 2021, when the Brexit transition period ends, you’ll see some changes when you shop on Amazon.co.uk and select an EU delivery address. These changes could include:
- VAT (or the regional equivalent, if applicable, https://www.amazon.co.uk/vatrates) being due in the country of delivery, or your package may be subject to customs duties, taxes and fees (“Import Fees”)
- the collection of VAT, or an estimation of Import Fees (“Import Fee Deposit” https://www.amazon.co.uk/ifd), which may result in a price change at checkout.
We will continue to accept eligible returns. If the reason for return is the result of an error (e.g. if the item is defective / damaged / incorrect), any costs incurred for the return will be paid by Amazon. Otherwise, any costs incurred for the return (including transport costs, as well as any associated import fees or customs where applicable) will be payable by the person returning the goods https://www.amazon.co.uk/returnshelp.
We hope this helps and we see you again soon.
Customer Service Department
Please note: This e-mail was sent from a notification-only address that can’t accept incoming e-mail. Please don’t reply to this message