Help! Does anyone know of anyone who / company that can recover information from a damaged flash drive? It won’t open up on my laptop and my husband has tried too but it won’t open up.
There is a company in Ireland that does it but I’m not happy sending my USB stick there in case it gets lost in the post.
The laptop doesn’t show the disc at all… we wonder if something is broken in the flash drive. We’ve tried different ‘ports’ on our laptops but it doesn’t show up
If there’s no chime when you plug it in and the drive does not show up in device manager it’s somewhat more likely it is an electrical fault with the drive rather than simply data corruption.
I’ d make sure that they still work - one failure mode for the drive will be a shorted power supply and that could easily damage the port (it will blow the polyfuse - not a difficult fid but you need someone who can actually work on the PCB).
It’s a long way from the best drive repair video that I’ve ever seen - but it does illustrate that modern thumb drives are highly integrated without many separate components to replace, typically a flash chip and controller only (I can’t find any but would not be surprised to find integrated flash and controller in a single device these days).
So, next question - did you have a backup of the files on the drive?
I’m assuming your using Windows here. Is it that it doesn’t show up as a drive in explorer, or have you looked in the taskbar at the little picture of. USB disk ? If that’s not there, then definitely an electrical problem. However, I had this issue once and all that was needed was to clean the contacts inside the plug housing on the drive. I used a small cotton bud and isopropyl alcohol but a 70% alcohol would probably do. It’s worth a try, but do leave it to dry thoroughly before trying it.
Not clear whether any offer data recovery services - and if the data is important it is best to stick with specialists as, sometimes, you only get one shot.
Google “service récupération de données” to find companies in France which offer data recovery.