I’m in the process of importing my UK-registered car into France. I’ve submitted all of the required paperwork via the ANTS website and have just received a message to say “CERT has finished processing your request. You must now pay to finalize your request. To do this, please continue in the basket of your client area.” (Le CERT a terminé le traitement de votre demande. Vous devez réaliser le paiement pour finaliser votre demande. Pour cela veuillez reprendre votre démarche dans le panier de votre espace client.)
I’ve examined every part of my espace client but can’t find a shopping basket or, indeed, any other section that demands a payment.
Ordinarily, I would use the online system to contact them and ask, but there is a dire warning to say “Vous ne devez pas utiliser la fonction « contactez-nous », au risque de devoir recommencer votre démarche” and I’m not sure I’m ready to go through the whole process for a second time!
I’d be most grateful if someone could give me a clue or point me in the right direction!
Edited to add:
If I log into my account, and then click on mon espace Vehicule, then Voir vos demarches en cours I can see my current application. At the right there is an ‘action’ button with two alternatives offered: reprise or abandon. I wonder if I select reprise - OK will take me to the payment area. I’m reluctant to try in case (in gaming terms) I get killed with no available save points! Here’s a screenshot (I have changed the file number).
Thanks in advance,