You may need to use a VPN to access the site as they could block unknown contacts from Albania.
Of course, but if there is no site/place that can help, where are they supposed to send you?
What are the outstanding debts? Did you continue submitting nil returns each quarter? Because for each quarter that you fail to make a declaration, a fine is applied automatically.
You need to make a nil declaration each quarter until you receive confirmation of radiation.
If that is how the debt has arisen, you need to contact URSSAF to explain. They may at their discretion agree to let you off the fines.
At the bottom of your screenshot I see you have the Ma Messagerie icon, which is where you go to send and read messages ( “nouveau message” to write a new message).
What happens if you click on that?
If the site isn’t working for you try a different web browser.
Some websites seem to be optimised for Google Chrome and don’t work properly in Firefox., for example.
this might help
do you know any trusted accountant or page that could help me do it online?
I don’t, sorry. But I guess any French accountant would be able to do this for a fee.
hey can you please tell me what a hand holder is and if you could suggest it to me, i have the same problem